Quality at every level

The day-to-day management at SITRA revolves around quality and professionalism at every level. We devote special attention to QHSE: quality in terms of safety, the environment, our staff and our customers. As a result customers benefit from optimum service and we are always looking for new ways to reduce our ecological footprint. By continually monitoring and improving our processes we can truly make a difference.

Quality

Quality

Safety

Safety

Environment

Environment

Customer

Customer

Quality

Quality

SITRA Group holds the following certificates and awards:

  • ISO 9001
  • DTAS
  • BRCGS
  • Kosher
  • AEO
  • FCA
  • Food Defense: Clandestine entrance prevention
  • FSSC22000
Safety

Safety

Our safety culture prioritises the well-being of our employees, customers and suppliers. In order to avoid work-related injuries or accidents we organise trainings and implement new technologies to constantly improve our eco-friendly safety system.

Environment

Environment

We try to reduce our ecological footprint through carbon footprint analyses and we invest in sustainable trucks, buildings and techniques. Thanks to our in-house STS system (Smart Transport Solution) we can always present our customers with the most eco-friendly and efficient solution.

Customer

Customer

By upgrading our IT systems and processes on an ongoing basis, we can organise more efficient transports. We always start from our customers’ specific needs and expectations, and we always strive to exceed them in order to increase customer satisfaction and build long-term relationships.

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SITRA Group certificates

FSSC 22000

FSSC 22000 certification is an internationally recognized food safety scheme for the entire food industry. It combines the ISO 22000 standard with sector-specific Pre-Requisite Programs (PRPs), such as technical specifications (e.g. ISO/TS 22002-1), and additional requirements for, among others, food fraud, food defense, culture, and waste. It demonstrates that an organization systematically ensures and improves food safety and complies with stringent global requirements.

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SQAS

Safety & Quality Assessment for Sustainability (SQAS) is an assessment scheme for chemical companies to evaluate the safety, environmental, security and quality performance of logistics providers and distributors. The flushing station in Sailly-sur-la-Lys obtained this certificate in September 2021.

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EFTCO FOOD ASSASSMENT

Our cleaning station in Sailly, SITRA France, complies with the strict EFTCO Food Assessment standards for cleaning food transport tanks. This certificate confirms our commitment to hygiene, safety, and quality.

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APLICA

Our cleaning station in Sailly, SITRA France, holds the APLICA certificate. This is an important quality assurance for cleaning stations that take safety, environmental protection, and process management seriously.

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Kosher

Kosher (‘fit’ or ‘proper’) refers to the set of Jewish dietary laws that prescribe what food products are or aren’t fit for Jews. Food that meets these food laws is considered clean and is traditionally referred to as ‘kosher’ in English. Unclean food is called ‘terefah’ (‘forbidden’). Orthodox Jews strictly observe these laws. SITRA makes sure that all transport is carried out in compliance with the rules.

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AEO Certificate

AEO Certificate

An AEO certificate (Authorised Economic Operator) offers advantages in terms of international trade and is issued by customs to companies that are active on an international level. Thanks to the AEO certificate our cross-border trade is less rigorously checked and border delays are limited.

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ISO 9001

Since 1992 this globally recognised standard is our guarantee of a well-organised and controlled service.

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FCA

The Feed Chain Alliance standard ensures feed safety and quality throughout the entire chain.

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BRCGS

The BRCGS certificate shows that our company meets the food safety requirements of the British Retail Consortium.

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